SHIPPING

Do you ship internationally?

We currently do not ship to other destinations outside of Malaysia, but we’re working on it!

What are your delivery options and how much is shipping?

We offer Standard Delivery at a flat shipping fee of RM5 for delivery within Peninsula Malaysia and RM15 for East Malaysia. Free shipping is available for orders above RM250 within Peninsula Malaysia.

You will receive an email with your tracking information once your order has been shipped. Please note that it may take up to 24-48 hours for your tracking information to update. Delivery times are based on orders placed before 12pm MYT.

When will my order ship?

Your Estimated shipping timeline:

  • Peninsula Malaysia : 5-7 working days
  • East Malaysia: 6-9 working days

Once your order has shipped, you will receive a shipping confirmation email with tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update. Order processing and shipping are done only on weekdays (not including Malaysia public holidays). Shipping may take additional time during sale periods, holiday and extreme weather events.

Address cannot be changed once order is paid, A KINDER BEAUTY is not liable for wrong address in the invoice.

Where will my order ship from?

All A KINDER BEAUTY orders ship out from Malaysia.

Do you deliver orders during Public Holidays?

Our delivery service is closed during Public Holidays, your orders will be delivered on the next working day.

 

OTHERS

Are your products authentic?

Yes. We work directly with the brands to ensure that all products we sell are authentic.

Can I get a list of ingredients for a product?

Yes, you may see the ingredients per product page under Ingredients.

Is my product expired?

Your satisfaction is important to us, and we will never sell you an expired product. Products purchased on A KINDER BEAUTY will be marked with either an expiry date, or a manufacturing date.

Products with a manufacturing date are usually safe to use for two years from this date. Please check each individual product for more details.

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